Vijay Nagar police have successfully uncovered a multi-crore scam involving OTPs and user IDs, with two relationship managers from a major private sector bank arrested for their involvement. Six individuals, including three bank employees and two accomplices from Telangana, were arrested for exploiting the bank’s software to steal customer information and manipulate account details.
The criminals used fake SIM cards bought in Hyderabad and then destroyed them to mislead authorities. The scam came to light after several complaints from bank customers reported unauthorized transactions from their current accounts, without receiving OTPs. Investigations revealed that the relationship managers had accessed bank software, obtained user IDs, changed mobile numbers on records, and withdrew large sums from victims’ accounts.
One of the key suspects, Kamal Kumawat, a relationship manager in the Vijay Nagar branch, monitored account activities and communicated with accomplices via WhatsApp and Telegram calls. He found accounts with substantial funds, changed their passwords and mobile numbers to intercept OTPs, and then siphoned off money. His brother-in-law, Stanley Jacob, a relationship manager in Mandsaur, was also implicated in the crime.
Further investigations led to the arrest of other suspects, including Abhishek Malviya, Lavdeep Singh, Krishna Kumar, and Sai Kiran, who were also involved in executing the fraud. Police teams were dispatched to Indore and Telangana to arrest the culprits, and a letter has been sent to the bank to review its security measures for protecting customer accounts.
