The Telangana Cyber Security Bureau (TGCSB) recently dismantled a large-scale cyber fraud operation posing as a fake call centre in Hyderabad’s HITEC City. The operation resulted in the arrest of 63 individuals, mainly from northeastern states, involved in deceiving NRIs and US citizens via phishing and financial scams.
This elaborate scheme was carried out under the guise of Exito Solutions, a fraudulent setup located in Patrika Nagar. The scammers impersonated PayPal customer support to trick victims into revealing sensitive information. They used advanced software like EYEBEAM and X-LITE to place fake calls and send phishing emails, pretending to alert customers about unauthorized transactions on their PayPal accounts.
The victims were then misled into calling a fake fraud prevention helpline, where they were coerced into sharing banking credentials or transferring funds to ‘safe’ accounts. The culprits later absconded with the victims’ money.
Investigations identified the mastermind of the operation as Kaivan Patel Rupesh Kumar, also known as Jaddhu or Jadu Bhai, from Gujarat. He ran the scam alongside his Dubai-based brother, Vickey, and an associate named Ajad. The trio was responsible for stealing PayPal customer data and organizing mule bank accounts in the US to funnel fraudulent transactions. To evade detection, the stolen funds were converted into cryptocurrency.
The operation was highly structured, with Jadu Bhai and Rahul (alias Pratik) overseeing the activities under the guidance of Chanda Mansawani, the Managing Director of Exito Solutions. Team leaders, such as Sanju, James, and Praveen, were in charge of manipulating victims into making fraudulent payments.
The scam also involved recruiting employees through social media platforms like LinkedIn, Instagram, and Facebook. Promises of Rs 30,000 monthly salaries for working at a “call centre” lured unsuspecting individuals. However, once hired, these recruits were trained to execute fraudulent schemes.
A police raid on the Exito Solutions premises resulted in the seizure of several items, including 52 mobile phones, 63 laptops, and 27 fake ID cards. The investigation is still ongoing, with authorities working to track down additional suspects involved in the scam, including key recruiter Justin and kingpin Jadu Bhai.
